Privacy Policy
Last Updated: January 26, 2026
Ticket Defenders is operated by a Florida limited liability company. Welcome to Ticket Defenders. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us.
1. Introduction
Ticket Defenders is operated by a Florida limited liability company. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on the website or otherwise when you contact us. Personal Data: name, email address, phone number, and case or ticket details. Log Data: IP address, browser type, and usage patterns.
3. How We Use Your Information
We use personal information collected via our website for a variety of business purposes. We process your personal information in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. This includes: to facilitate case review and legal services; to send administrative information to you; to respond to inquiries and offer support; to send marketing and promotional communications (with your consent).
4. Sharing Your Information
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may share your information with affiliated attorneys and service providers who assist in delivering our services.
5. SMS Communications
By providing your phone number and opting in via our consent checkboxes, you agree to receive SMS messages from Ticket Defenders. SMS messages may include case updates, appointment reminders, and promotional messages (only if you explicitly opt in to marketing). Message frequency may vary. Message & data rates may apply. You may opt out at any time by replying STOP or get help by replying HELP. We do not sell, rent, or share phone numbers with third parties, except for SMS service providers used to deliver messages.
6. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, no security measures are perfect or impenetrable.
7. Your Privacy Rights
In some regions (like the EEA and UK), you have certain rights under applicable data protection laws. These may include the right to request access and obtain a copy of your personal information; to request rectification or erasure; to restrict the processing of your personal information; and, if applicable, to data portability. Contact us to exercise these rights.
8. Cookies and Tracking Technologies
Ticket Defenders may use basic cookies or similar technologies to ensure website functionality and improve user experience. We do not use cookies to collect sensitive personal data without consent.
9. Contact Us
If you have questions or comments about this notice, you may email us at support@ticketdefenders.org or contact us by post at: Ticket Defenders, 10501 S Orange Ave Suite 112, Orlando, FL 32824. Phone: (407) 429-4294.